EVENT ENTRY POLICIES:

Entry to the Arena will be permitted between 60-90 minutes before the Show start time.
For Wheelchair Accessible Seating, please contact our Ticketing Team on Tel: 25362453
All personal items are left strictly at the owner's risk with no venue liability.
Attendees must be above 10 years old.
Anyone under 16 years must be accompanied by an Adult 18+
No professional cameras, audio, or video recorders allowed
Bags larger than 30 x 30 x 15cm are not permitted into the Arena. Storage facilities are available at the Ticketing Box Office Area on M2 Level.
All E-tickets will be scanned at all entry points. Please make sure tickets are downloaded onto mobile devices
Contactless payments are encouraged throughout the venue
The Arena has strict policies on items that cannot be brought into the venue. Please check our list of prohibited items
https://www.thearenakuwait.com/your-visit
No re-entry: The ticket grants a one-time entry into The Arena Kuwait, with no right of re-entry.
Food and beverages are not allowed from outside The Arena Kuwait. Only food and beverages purchased within the Arena can be consumed on-premises at an event.
Smoking, including e-cigarettes, is not permitted on the premises. Lighters and matches are not allowed inside the Arena.
Visitors are always requested to be seated during event performances. No standing or dancing is permitted.
Attendees shall follow the local dress code appropriate to Kuwait’s culture and traditional values.

TICKET TERMS AND CONDITIONS:

The Arena Kuwait is the exclusive and sole authorised provider of ticket-selling services for all events at The Arena Kuwait unless otherwise officially notified by The Arena Kuwait.
Tickets purchased through any other sources are invalid and will immediately be deemed cancelled upon detection.
A maximum of ten tickets per purchase transaction is allowed.
The Arena Kuwait management is entitled to, without refund or compensation, refuse entry to any person who presents an Event ticket purchased from any source unauthorised by the management.
Tickets are only valid for the date, time, and event shown and should be presented at the time of admission and kept until the end of the Event.
Ticket refunds and exchanges are limited to certain occurrences based on the refunds and exchanges policy as detailed on our website.
In case an Event is cancelled or rescheduled, The Arena Kuwait will provide the details of the Ticket refund or exchange.
Entry may be subject to age restrictions speciﬁed on our website, and to different security and/or health restrictions imposed by the authorities.
Tickets are not resalable, waivable, or transferable to others.
Tickets that are duplicated, resold, transferred to others, or used for advertising, promotion, or other commercial purposes will be subject to immediate cancellation.
Tickets that have been altered or defaced will immediately be invalid.
The Ticket holder agrees to submit to any search for any prohibited items, including, but not limited to, recording devices, food & beverage, bottles, backpacks, bags exceeding the approved size, and controlled or dangerous substances. A full list of entry conditions and prohibited items can be found on our website.
The Ticket holder confirms his/her awareness of the nature of the Event and voluntarily assumes all risk and danger incidental to the Event, whether occurring before, during, or after the actual Event.
The Ticket holder undertakes to follow the local dress code and code of conduct appropriate to Kuwait’s culture and traditional values.
The Arena Kuwait reserves the right to add, withdraw, reschedule, or substitute artists and/or vary advertised programs, prices, seating arrangements, and audience capacity.
The times for attending the Event are based on the announced scheduled event timings; generally, 60-90 minutes before the start of the Event (please check the Event details for exact timing for attendance).
The Arena Kuwait reserves the right, without refund or compensation, to refuse admission or request the exit of the Ticket holder in case of causing disorder, showing inappropriate or unethical conduct, or posing a threat to the security or enjoyment of other Event attendees.
For detailed terms and conditions, please visit our website https://www.thearenakuwait.com/your-visit